Home > WINTER > Snowsports School > Information

Information

Snowsports School COVID-19 Procedures

The Hidden Valley Snowsports School team have put together a comprehensive plan to make your lesson experience safe, fun and enjoyable. To view all of our Clean and Safe policies and procedures, please click here.

• - All Snowsports Employees and Guests must wear a face covering when inside all lodges, at lineup areas, in registration lines, in lift lines and on lifts, and during a lesson when not actively skiing.
• - Employees complete a daily health screening report.
• - If the student is unable to complete the lesson, parents will be called for pickup.
• - Online registration is required for all lessons. NO WALK UPS will be sold.
• - The rental shop will be one way in and out. Please follow distancing and face covering procedures while you are in line and inside the building.
• - Students will not ride the lift with members of the public. Students in a lesson may ride a lift together, however if the guest prefers to ride alone that may be accommodated. Guests who prefer to be taught in a small group with their friends or family may purchase a private herd lesson.
• Please help us keep Hidden Valley safe for everyone by following these rules. If you or your child is sick or experiencing symptoms of COVID-19, please stay home.

Remember Snowsports’ top priorities are safety, fun, and learning. We look forward to seeing you this winter!

---

Reservations

Advanced reservations are required for all lessons. Hidden Valley Snowsports School strongly recommends making reservations at least 48 hours in advance for lessons. Reservations are not accepted through email. During checkout please click the “Request a Call” button to speak to one of our reservation specialists if you have any special requirements.

Payment

The full amount of the lesson program you have selected will be charged to the credit card provided at the time of booking.

Cancellations and Changes

We will gladly give you a full refund if you cancel 48-hours in advance to your arrival. Otherwise, you will be charged the full amount of the lesson.

Weather and Snow Conditions

Weather and snow conditions are not considered viable reasons for cancellations.

Age Requirements

Minimum and exact age requirements are strictly enforced for your safety.

Start Time

All programs and lessons begin promptly at their designated times and locations. Please allow at least one hour-and-a-half to arrange equipment rentals and arrival at the designated meeting place on time.

Releasing Children from Class

It is the policy of Hidden Valley Snowsports School to release children at the designated areas and not on the slopes. Parents need to be sure to check out with the instructor before removing their child from a lesson. There are no exceptions to this policy.

Adaptive Skiing and Snowboarding

Hidden Valley Resort is honored to partner with Three Rivers Adaptive Sports (TRAS) out of Pittsburgh, PA. If you would like more information about adaptive skiing and snowboarding opportunities, please contact TRAS at (412) 848-8896.